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New telephone appointments

From 5th June, patients ringing for same day appointments will be given the option of a telephone consultation at an an allocated time with the Doctor of their choice (subject to availability) if it is more appropriate than being seen face to face.

These will be offered for certain issues so the reception team will need to ask for brief details to ensure a telephone consultation is appropriate.  This change is designed to improve access and to enable some patients to receive the care they need without the need to come to the surgery in person.  

Repeat Prescriptions

Repeat prescriptions can be ordered in 3 ways:

  • by asking your nominated pharmacy to order on your behalf
  • from your phone, tablet or PC using Online Services
  • in writing at reception

Items cannot be ordered over the phone.

Friends & Family Test 

The practice is very keen to hear about all patients' experiences.  If you would like to provide feedback, please click on the "Friends & Family Test" icon on the right of this page or complete a feedback card when you are at the surgery.   

All GP practices in England are using this simple questionnaire as a quick way to collect feedback from their patients in order to improve their services.

Spring 2017 Newsletter

 Click here to view: Spring 17 newsletter

Online Services

It is recommended that patients sign up for Online Services (link on the right of this page).  This allows patients to book and cancel appointments and to order repeat medications, all at the touch of a button from their phone, tablet or PC. Appointments for the following day are released at 7 pm each evening (Sunday for Monday appointments).  Most patients find this a much easier way to book than waiting on the phone. 

  "Care with Courtesy. Rights with Responsibilities." 

This Practice aims to achieve and maintain a quality health service, dedicated to meet the needs of its patients.

Lincoln House is a group practice of five Partners and two part time GPs. We are based at a brand new purpose built premise at Apsley and provide a wide variety of services to the people of Hemel Hempstead. Our Surgery is fully equipped and staffed through the week. It has access for disabled patients.

Our practice area includes the whole of Hemel Hempstead and we welcome new patients, including those who are not currently registered with a local doctor.

Our doctors, nurses and all our other staff are dedicated to offering a professional service and this surgery website will help us to keep all our patients up to date with news and information about our practice. We hope that you will use it as a useful resource for other health-related information.

Onsite independent Pharmacy open daily till 10pm.

(Site updated 30/05/2017)
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